Return and Exchange Policy

We are happy to accept returns of any unused items received within 30 days of the original purchase. A refund will be issued to your credit card, PayPal, or Sezzle account depending on how you originally paid. We do not refund shipping charges unless items were defective or damaged.

If you received defective or damaged products, we will provide a refund for the faulty items. A photo verification may be required, do not discard your damaged items before requesting a refund. 

Refunds are issued within 7 business day of receiving your returned items. You will receive an email when we process your refund. Due to the nature of credit card processing it can then take anywhere from 5-14 business days for the refund to show on your account.

Return your items to:

iCraft Returns Dpt.

4941 W Fletcher Dr.

Chicago, Il 60641

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